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Live Chat

How does it work?

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Adding live chat to your pages presents to your visitors a live chat image that becomes clickable as long as one of your operators is logged in.  An example can be seen on the right of this page. Why not chat to one of our representatives for a live demo?

When your operator is not logged on the image will be visible but will presented as offline.  We provide you with a backend console for your operator.  When your visitors click the chat link your operator is alerted and can continue the discussion through the provided console.  All transcripts of the discussion can be sent to an email that you specify.

 

Using our live chat makes good business sense

Converting e-commerce Website visitors into customers, is one of the most powerful tools for turning web browsers into buyers. The best way to do this is live chat, which allows the visitor to get help from a live assistant via text chat. Live chat helps customers make up their mind, overcome technical problems and get their queries answered in an instant talking to real people.


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